Student Financial Aid

How to Keep Your Financial Aid Award

Frequently Asked Satisfactory Academic Progress (SAP) Questions

  1. How is my "percentage of hours successfully completed" determined?
  2. Why am I considered not to be making Satisfactory Academic Progress (SAP) when I have no failing grades? I was advised to drop the class rather than receive a low grade.
  3. Why are there minimum GPA standards required to receive Financial Aid?
  4. Can I be approved for a consortium if I am not SAP eligible, but my SAP appeal has been approved?
  5. I have reached my maximum time frame. What options do I have?
  6. I have transferred from another university. My transfer credits have caused me to reach my maximum time frame. Can I appeal?

Frequently Asked Questions about SAP Appeals

  1. How long does it take to get a decision once I submit an appeal?
  2. Why do I have to submit supporting documentation?
  3. What is considered "supporting documentation" for a SAP appeal?
  4. Why isn’t a letter from my friend or family member good enough?
  5. Why do I have to explain poor performance at another institution when appealing?
  6. Where do I go to check my status after I submit an appeal?

1) How is my "percentage of hours successfully completed" determined?

Your total number of hours completed is divided by your total number of hours attempted. You must successfully complete 67% of your hours attempted.

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2) Why am I considered not to be making Satisfactory Academic Progress (SAP) when I have no failing grades? I was advised to drop the class rather than receive a low grade.

Even though dropping a class may help your GPA, the SAP policy considers hours dropped with a “W” as “attempted not successfully completed”. You are only negatively affected if the total number of hours you drop places you under the required 67% completion rate.

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3) Why are there minimum GPA standards required to receive Financial Aid?

A grade point average requirement must be applied to all students receiving federal student aid. There can be no “exempt” category of undergraduate students.

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4) Can I be approved for a consortium if I am not SAP eligible, but my SAP appeal has been approved?

If your SAP appeal has been approved, you are considered eligible. Consortium hours are counted once the grade has been sent and posted from the school where the class was taken. Sometimes grades are not sent and posted in time for the SAP run.

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5) I have reached my maximum time frame. What options do I have?

You may appeal using the SAP appeal form available on the web and from the SSC on the first floor of the SAS building. Your appeal should address why you have exceeded your maximum time frame. Your academic advisor can assist you with completing your appeal requirements. Student Financial Aid will then review your appeal and notify you of the decision. If your appeal is successful, the Student Financial Aid will increase the maximum number of hours allowed by the number of hours reflected in your completed appeal.

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6) I have transferred from another university. My transfer credits have caused me to reach my maximum time frame. Can I appeal?

Yes, you may use the SAP appeal form to address issues that may have resulted in a significant number of credits (credits accepted for general credit, change in major, etc.) appearing on your university academic record. You need to meet with your academic advisor who can confirm and provide requirements. Student Financial Aid will then review your appeal and notify you of the decision. If your appeal is successful, the Student Financial Aid will increase the maximum number of hours allowed by the number of hours reflected in your completed appeal.

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7) How long does it take to get a decision once I submit an appeal?

Typically, turnaround is within a week. If an appeal is submitted near the deadline, it could be at least two weeks.

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8) Why do I have to submit supporting documentation?

Since professional judgment is used to approve an appeal and override your actual SAP status, documentation is required of circumstances that prevented you from being successful as well as documentation that the issues have been resolved.

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9) What is considered "supporting documentation" for a SAP appeal?

This is dependent upon the student’s reason(s) for not meeting SAP. Supporting documentation could include letters from doctors, court documents, letters from employers, death certificates, obituaries, funeral programs, documentation from the Office of Disability Services (ODS), transcripts, letters from professors, etc.

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10) Why isn’t a letter from my friend or family member good enough?

A friend or family member’s opinion can be very subjective. A SAP appeal needs to be supported by an objective, “third party” opinion.

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11) Why do I have to explain poor performance at another institution when appealing?

If you are providing a transcript from another school in support of your appeal and the transcript reflects poor grades, you will need to explain why you earned the poor grades and why you think you can be academically successful at Ohio State.

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12) Where do I go to check my status after I submit an appeal?

Refer to your SAP status on Self Service using the View Financial Aid link. After selecting the aid year, go to the second tab, SFA Status. You will also be sent a communication to your OSU email.

 

First File the FAFSA